After you’ve placed a patient’s order, they will receive a confirmation email from MyLabOrders@MosaicDX.com.

If the patient is paying for their own lab, this email will contain instructions and a link to submit their address and test payment. Additionally, courtesy reminders will be sent to the patient if a certain amount of time has passed without their confirmation to avoid
cancellation.

You can effortlessly access this data by logging into your portal and looking for
the “awaiting patient action” status at your convenience. Additionally, you’ll
receive a weekly email to stay informed about patient orders awaiting patient
actions.

Different states have regulations that define the scope of practice for practitioners. It is the practitioner’s responsibility to abide by these rules. Check with your state board of health to determine any restrictions related to laboratory testing. Please note, Mosaic Diagnostics does not offer testing in New York. 

Once you have opened your account, you have the options of ordering kits to stock in your office or drop-ship kits directly to your patients through your MosaicDX portal.   

Watch our short tutorial videos on how to conveniently  

Already have a kit? Watch this video on how to place an order for your patient using a kit from your inventory.   

To securely register your MosaicDX test kit, you can scan the QR code located inside the kit or visit www.MosaicDX.com/register.

After collecting your sample, refer to the shipping instruction card for the next steps and use the prepaid label to return the kit hassle-free. If you need additional guidance, you can watch a tutorial video on registering your MosaicDX kit on our website.

Currently, there are no established guidelines for retesting mycotoxins after intervention. However, some healthcare providers recommend retesting at 3-6 months, 12 months, and annually as part of a wellness screen. Individuals with severe mold and mycotoxin-related illnesses may require more frequent testing. 

  1. Visit AnyLabTest Now to find a location near you.
    1. Schedule an appointment online, call for assistance, or just show up for your lab test — no appointment necessary.
    2. Bring the following to your appointment:
      1. Payment for specimen collection and processing fee.
      2. Test collection kit
      3. Included gel pack (freeze ahead of time)
      4. Collection instructions
      5. Test Requisition Form with doctor’s signature
      6. UPS return bag (included in the test kit)
  2. Alpha Phlebotomy Group offers three options
    1. In Home Collections – where the phlebotomist comes to you. Fees include per collection rates and mileage.
    2. Collection Draw Site Locations – where APG provides you with a location that is familiar with MosaicDX orders. Prices for collections vary by phlebotomist.
    3. Mobile Event Collections for Groups – Have a group of 20 blood collections? Create a blood draw corporate or wellness event. Events require a minimum of 6 draws per hour otherwise additional hourly fees may apply along with specific pricing per participant.
  3. Los Angeles and Orange County Areas: Contact Mobile Phlebotomy Service
    1. They will complete the blood draw directly from your home. Call 909-985-5562 to make an appointment. Standard hours of operation are 6:00 a.m. to 3:00 p.m.
  4. Kansas City Metro Areas: Contact Test Smartly Labs.
    1. Collection hours are Monday through Friday 9:00 a.m. to 5:00 p.m. at all four of the TSL Kansas City area locations. Call 816-800-9699 to set up your appointment.

The ordering process for MosaicDX tests starts with your healthcare practitioner assessing your symptoms and recommending the most appropriate test.

Once a test has been recommended, collection kits can be conveniently ordered and delivered straight to your doorstep. If you already have a collection kit, you can register your test and begin the process at your convenience.

It is important to carefully follow the collection instructions and include all required information about yourself and your specimens when registering your test. When your specimens are collected, you can use the prepaid shipping materials provided in your kit to ship them to MosaicDX. Your results will be accessible online via the MosaicDX portal. We recommend scheduling an appointment with your healthcare practitioner to discuss your results and develop a plan for your healthcare

If you are located outside of the U.S., our customer service team can assist you in finding a distributor in your country. In countries where a distributor is not required, you can place an order through our international patient ordering site. Please note that all international shipping costs must be paid prior to shipping the kit.  

We recommend that you order no more than a 3-month supply, since some kit components may expire.

Different states have regulations that define the scope of practice for practitioners. It is the practitioner’s responsibility to abide by these rules. Check with your state board of health to determine any restrictions related to laboratory testing.

Mosaic Diagnostics accepts authorization from Medical Doctors (MD), Osteopathic Doctors (DO), Chiropractors (DC), Naturopathic Doctors (ND), Doctors of Philosophy in Psychology, Biochemistry, Toxicology, and Nursing (PhD), Doctors of Oriental Medicine (DOM), Licensed Acupuncturist (Lac), Physicians Assistants (PA), Nurse Practitioners (ARNP), Nurse Midwives (CNM), Certified Nutritionists (CCN), and Registered Dietitians (RD).

Please note, Mosaic Diagnostics does not offer testing in New York.

Our testing process is designed to be convenient and accessible for patients. After a healthcare provider has placed an order for a test, the test kit will be shipped directly to the patient’s preferred address, along with all the necessary materials for specimen collection and submission. This means that patients do not need to visit a laboratory to initiate the testing process.

MosaicDX offers pediatric collection bags with adhesive tape for pediatric patients who have not been toilet trained. These bags can be used to collect urine from infants or young children. To request pediatric collection bags, please contact our Customer Service team

Different states have regulations that define the scope of practice for practitioners. It is the practitioner’s responsibility to abide by these rules.

Mosaic Diagnostics accepts authorization from Medical Doctors (MD), Osteopathic Doctors (DO), Chiropractors (DC), Naturopathic Doctors (ND), Doctors of Philosophy in Psychology, Biochemistry, Toxicology, and Nursing (PhD), Doctors of Oriental Medicine (DOM), Licensed Acupuncturist (Lac), Physicians Assistants (PA), Nurse Practitioners (ARNP), Nurse Midwives (CNM), Certified Nutritionists (CCN), and Registered Dietitians (RD).