A comprehensive overview of payment methods and procedures for practitioners and patients located OUTSIDE United States and Canada.

If you’re located within these regions, access our United States and Canada payment information.

Practitioner Pay

Choose this Option:

If you are a practitioner who plans to pay MosaicDX directly for testing and collect reimbursement directly from your patients.

How it Works:

Submit payment information for your testing upfront, charges applied after the sample is received at our lab.

An order statement containing pricing before any adjustments will be provided.

Geographic Restrictions: Argentina, Australia, Bangladesh, Barbados, Brazil, Bulgaria, Cambodia, China, Egypt, Greece, Japan, Lebanon, Mexico, Morocco, New Zealand, Nigeria, Pakistan, Panama, Peru, Philippines, Saudi Arabia, South Africa, South Korea, Ukraine, Venezuela

Eligible testing: All excluding Kryptopyrrole and Amino Acids Plasma


Patient Pay

Choose this Option:

If you are a patient who plans to pay for testing yourself, you have the option to make a direct payment to MosaicDX.

How it Works:

Submit payment information for your testing upfront, charges applied after the sample is received at our lab.

Geographic Restrictions: Argentina, Australia, Bangladesh, Barbados, Brazil, Bulgaria, Cambodia, China, Egypt, Greece, Japan, Lebanon, Mexico, Morocco, New Zealand, Nigeria, Pakistan, Panama, Peru, Philippines, Saudi Arabia, South Africa, South Korea, Ukraine, Venezuela

Eligible testing: All excluding Kryptopyrrole and Amino Acids Plasma


Pricing

Patient Pricing: For pricing information on our laboratory testing, reach out to your healthcare provider. If you don’t have a practitioner, contact our customer service team to connect you with one in your area.

International Pricing: Contact us at international@mosaicdx.com


Acceptable Payment Methods

Payment must accompany all specimens for processing. Test results will not be released without payment.

  • All major credit cards including Visa, Master Card, Discover, American Express, JCB, and Diners Club
  • Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) with Visa, Mastercard, Discover or American Express
  • Check or Money Order
  • Wire Transfer

Cancellation Policy


To cancel any tests, Mosaic Diagnostics must receive a written notice within 24 hours of the laboratory receiving the sample. Cancellation requests made outside of this timeframe will be subject to a cancellation fee. To request a cancellation, please email our billing department for the cancellation form.


Have a question? We've got answers.

Our team of experts can help you find exactly what you need. Contact us now and let's get started.