Get in touch with our MosaicDX Customer Service team or easily access collection instructions via the resources section on our website.
Is there support for my questions regarding sample collection?
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What is your test cancellation policy?
Our cancellation policy is designed to provide flexibility aschanges occur.
Is there anything that needs to be avoided prior to the Urine Nanotrap test that can cross-react or affect results?
Generally: Recommend that females do not submit samples while heavy menstruation, as large amoun…
Can you explain fees for U.S. shipping?
US shipping is free, and a prepaid return label is included with all test kits.
As a patient, how does the ordering process work for MosaicDX tests?
The ordering process for MosaicDX tests starts with your healthcare practitioner assessing your …
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